Question 1

Who owns the full intellectual property and commercial rights?

Accepted Answer

100% full commercial IP rights belong to you upon final delivery. We will never publish, repost, or showcase your video in our portfolio without your explicit written approval.

Question 2

Can you produce both 16:9 Cinema and 9:16 Vertical formats?

Accepted Answer

Yes. Every commercial sprint can be rendered in both 16:9 widescreen master and optimized 9:16 vertical social reels.

Question 3

Are unedited raw clips included with the delivery?

Accepted Answer

Yes. If requested, we deliver all high-resolution individual scene clips without titles or post-grading for your internal media team.

Question 4

What is your revision and fine-tuning policy?

Accepted Answer

Yes, fast iterative revisions are included. We adjust scene pacing, audio dynamics, color grading, and titles until your vision is dialed in perfectly.

Question 5

What is your typical turnaround time for a commercial sprint?

Accepted Answer

Our streamlined production engine delivers completed 4K commercial videos within 12 to 24 hours of brief approval.

Question 6

What are the payment terms and schedule?

Accepted Answer

Transparent 50/50 milestone billing: 50% upfront deposit to initiate script and compute rendering, and 50% balance upon final master approval.

Question 7

What happens if I am not satisfied with the final video?

Accepted Answer

We offer an 80% refund guarantee. A 20% deduction covers non-recoverable direct GPU compute resources, and commercial usage rights remain with AI SiteFlow.

Question 8

Can I request an urgent same-day delivery deadline?

Accepted Answer

Yes. Guaranteed urgent slots (delivered within 6-12 hours) are available with a transparent 15% rush production fee.

Question 9

Who handles the scriptwriting and creative narrative?

Accepted Answer

You can provide your own exact script and voice prompts, or our creative studio will script and direct a bespoke concept for you at zero extra charge.

Question 10

Do you use real business locations or virtual sets?

Accepted Answer

Both. We can ingest photographs of your actual storefront, warehouse, or products, or engineer photo-real architectural sets from scratch.

Question 11

Are professional voiceovers and Foley sound effects included?

Accepted Answer

Yes. Broadcast-standard native voiceovers, multi-layered atmospheric Foley, and licensed cinematic scoring are fully mastered into the audio.

Question 12

Are these videos compatible with Meta, TikTok, YouTube, and LinkedIn?

Accepted Answer

100% verified. Every render complies strictly with ad-spec dimensions, bitrate, and safe-zone requirements across all major advertising networks.

Question 13

What exact resolution and frame rate do you deliver?

Accepted Answer

Pristine 4K Ultra-HD master files encoded in high-bitrate ProRes / MP4 at 60 frames per second.

Question 14

Can you produce commercials in multiple global languages?

Accepted Answer

Yes. We support over 20 global languages—including English, German, French, Italian, and Arabic—with natural lip-sync matching.

Question 15

Are there any recurring licensing fees or royalties?

Accepted Answer

Zero hidden fees or recurring royalties. You pay our flat production rate once and own perpetual worldwide distribution rights.

Commercial Production Intake

Frequently Asked Questions